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WITKOPPEN HEALTH AND WELFARE CENTRE

Every new patient receives free consultation and thereafter pays only R70 (adults) and R50 (under 18s and pensioners).


Organizational Background:

Witkoppen Health and Welfare Centre (Witkoppen) is a South African non-profit organization providing high quality and high impact comprehensive primary healthcare and social welfare services to mostly impoverished residents of informal settlements for over 70 years now. The organization is a registered Non-Profit Company (NPC) with a Section 18A tax exemption status. Witkoppen is also an exempted micro enterprise Level 1 Broad-based Black Economic Empowerment contributor (B-BBEE L1), with a certified beneficiary base of more than 99% black beneficiaries.

We are a trusted partner of the Gauteng Department of Health (GDoH) for over 25 years. Some of Witkoppen's exceptional achievements in partnership with GDoH include training of nurses to initiate and manage patients on antiretroviral treatment (NIMART), on-the-job training and mentoring of pharmacy assistants and expanded public works programme cadres. Areas serviced by Witkoppen include Diepsloot, Kyasands, and Lion Park informal settlements where unemployment levels exceeds 50% and more than 70% of residents live below poverty line, earning less than R2 500 (US$ 157) a month, while 34% earn no income at all.

The Centre was established in 1946 by three public-spirited nurses in response to the lack of healthcare and welfare facilities in the area, and has since transformed over the years to become a renowned provider of high quality comprehensive healthcare and welfare services to mostly indigent people regardless of nationality, race, gender or creed. We currently serve a population of over 1.3 million residents. Essential services rendered by Witkoppen include but are not limited to HIV and TB screening, counseling, testing, care and treatment, screening and management of chronic medical conditions, mental health, preventative and curative maternal and child health. We also provide psychosocial care and support to over 550 orphans and vulnerable children.

In addition to the main facility situated at 105 William Nicol Drive, Fourways, there are 3 satellite facilities in the informal settlements of Msawawa, Thabo Mbeki and Diepsloot. All our activities rely on donor funding and we are actively seeking new donors to continue providing critical care and support to the needy.

Services Provided:

HIV and TB symptom screening, testing, diagnosis and treatment; antenatal and postnatal clinics; family planning and well-woman services; immunizations and well-baby services; mental health; dentistry; audiology (hearing); emergency services; medical male circumcision; laboratory specimen collection; nutritional advice and counseling support; an in-house pharmacy; a mobile clinic and social services.

In addition, we support the Department of Health with research data-driven interventions on improved patient-centered outcomes from our Operational Research and Technical Assistance to increase service delivery capacity.

 

Get in touch

info@witkoppen.co.za

Tel +27 11 705 2438

105 William Nicol Drive, Fourways
Gauteng, South Africa
more info >>

Consultation Times

Witkoppen Clinic is open Monday to Friday from 7.30am to 4pm, not on weekends or public holidays

more info >>

 

First visit: No charges.

Your first visit is for FREE, follow up visit is R70 for adults and R50 for children, pensioners and people with disabilities. You need to be at the clinic by 5:30am. Patients are seen on a first come, first served basis. You need to open a file, you will be counselled and offered an HIV test, then visit the vitals station where we check your temperature, blood pressure etc. You will then follow the queue to our friendly and compassionate clinicians and then follow the Pharmacy queue to collect any medicines if they have been prescribed.

The payable facility fee of R70 includes any laboratory tests and medicines.   

You are advised to bring some refreshments as the queues can be quite long as there are many patients that need to be seen. On average we see 425 patients every workday!

For a full list of our services times click here

Cost

First visit to the clinic is for FREE, including prescribed medication. Due to the fact that we are an NGO (not a government clinic), we do charge a facility fee of R70 per follow-up visit for adults, R50 for pensioners, R50 for children and R70 for the dentist.  The fee for repeat scripts is R55 for adults, R25 for children and pensioners, and the fee for family planning is R50.

Follow up visits

For follow up visits, you need to be at the clinic by 11am. This is also on a first come, first served basis - the earlier you come, the faster you will be seen. Because we are an NGO, we will ask you to pay a facility fee of R70 for adults and R50 for children, unless you are only receiving your results from previous tests. Our friendly and dedicated staff is always willing to go an extra mile for all our patients.

Who can be seen?

If you do not have a medical aid or the money to access private medical care, you are welcome at Witkoppen for a first visit whih is for FREE, no matter where you come from. We may have to refer you to a government facility nearby your place of residence for follow up, but this will be discussed with you.

We welcome people of any race, nationality or creed;  you do NOT have to be a South African citizen to attend Witkoppen Health and Welfare Centre.

HIV Testing

We provide quality HIV counselling and testing free of charge. If the result is positive, you will need to see a clinician, for which there will be a facility fee charge of R70.  If you would like to come for an HIV test, you need to be at the clinic by 2pm to provide enough time for the counselling session and further assistance if you are positive.  Please bring refreshments as you may need to wait in the queue. To ensure maximum adherence and retention in care, we have established support groups for adults and adolescents. Our goal is to ensure that 90% of patients attending the clinic know their HIV status, 90% of HIV positive patients are initiated on treatment and that 90% of patients on treatment are virally suppresed.

Mental Health Clinic

A qualified resident mental health doctor, psychologist and trainee psychologists provide quality mental health care services at our mentall health patients. Every Thursday is dedicated to mental health at Witkoppen Clinic.

Medical Male Circumcision

We provides male circumcisions on Saturdays in partnership with URC. You need to contact our info desk - 011 7052438 extension 259 and request to make an appointment. You must be 15 years or older. This service is free of charge. For more information click here.

Dentist

A dentist comes to Witkoppen Clinic from the Department of Health 2 times a week, on Tuesday & Friday, 7:30 am - 1 pm. You do not need to make an appointment. The fee to see the dentist is R70.

NEWS & MEDIA

Your Funds at Work

  • Male Friendly Clinic
  • Pharmacy
  • mobile clinic
  • ER


Witkoppen Health and Welfare Centre is supported by the American people through the United States Agency for International Development (USAID). The contents of this website are the sole responsibility of Witkoppen Health and Welfare Centre and do not necessarily reflect the views of USAID or the United States Government.